Taskbird ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website taskbird.co or use our services. Please read this policy carefully. By using our website or services, you agree to the practices described in this policy.
1. Information we collect
We may collect the following types of information:
Personal information you provide
- Full name, email address, phone number, and company name when you book a consultation or contact us
- Company website URL and other business details provided through our booking form
- Resume, work history, skills, video recordings, and other application details when you apply as a virtual assistant
- Any other information you voluntarily provide through forms, emails, or communication with us
Information collected automatically
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages viewed, time spent on pages, and navigation patterns
- Referral source and search terms used to find our website
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your booking requests and match you with a virtual assistant
- Evaluate and process assistant applications
- Communicate with you about our services, respond to inquiries, and provide customer support
- Send you relevant updates, promotions, or service-related communications (you can opt out at any time)
- Analyze website usage to improve user experience and optimize our marketing efforts
- Comply with legal obligations and protect our rights
3. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential cookies: necessary for the website to function properly
- Analytics cookies: help us understand how visitors use our website (e.g. Google Analytics)
- Marketing cookies: used to deliver relevant advertisements and track campaign performance (e.g. LinkedIn Insight Tag, HubSpot)
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
4. Third-party services
We use trusted third-party services to operate our business. These may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. These include:
- Google Analytics for website analytics and traffic analysis
- LinkedIn for advertising and conversion tracking
- HubSpot for CRM and email communications
- Resend for transactional email delivery
- Vercel for website hosting and infrastructure
5. Data sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With clients when matching virtual assistants (only relevant professional information is shared)
- With service providers who assist us in operating our website and conducting our business
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Taskbird, our users, or others
6. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Applicant data is retained for the duration of the recruitment process and for a reasonable period thereafter to consider candidates for future openings, unless you request deletion.
7. Data security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to withdraw consent for data processing at any time
- The right to object to or restrict certain data processing activities
- The right to data portability
To exercise any of these rights, please contact us at info@taskbird.co.
9. International data transfers
Your information may be transferred to and processed in countries other than your country of residence, including Morocco and the United Arab Emirates. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this privacy policy.
10. Children's privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us: